Privacy Policy

• Jassper Drishtiis a shipment visibility app for Jassper's customers to track shipments, view milestones, and share shipment documents.
• Jassper Vahan is an operations app for delivery drivers and field staff to manage assigned trips, capture proof of delivery, and complete onboarding and compliance steps.

Access to the Apps is provided through accounts issued or approved by Jassper. The Apps are intended for business use and are not directed to children under 18.

We collect only the information needed to operate the Services.

• Account and contact information– name, email address, phone number, and role, used to create and secure your account.
• Location information– the Apps access your device location only while the app is in use (foreground), to confirm check-ins at pickup and delivery sites and to geo-stamp captured photos. We do not track your location in the background or when the app is closed.
• Camera and photos– images you capture or select for shipment documents, remarks, inspections, and proof of delivery.
• Identity and compliance documents (Jassper Vahan)– where required for driver onboarding and regulatory compliance, identity and vehicle documents you submit (for example, KYC details).
• Payment information (Jassper Vahan)– where a delivery involves collecting payment for shipping services, we process the transaction through a third-party payment provider (for example, UPI). We receive transaction references and status, but we do not collect or store your full payment credentials.
• Device and usage information– device identifiers, app version, language, and diagnostic and log data used to keep the Apps reliable and secure.

We do not use your information for advertising and we do not track you across other companies' apps or websites.

We use the information to:

• provide, operate, and maintain the Services, including shipment tracking, delivery management, site check-ins, document capture, and payment collection;
• authenticate you and keep accounts secure;
• support driver onboarding, safety features, and regulatory compliance;
• respond to support requests and communicate service-related notices;
• detect, prevent, and address fraud, abuse, and technical issues;
• comply with applicable laws and enforce our terms.

We do not sell your personal information. We share information only as follows:

• With Jassper's business customers– shipment information is made available to the Jassper customer associated with that shipment, so they can track their cargo.
• With service providers– cloud hosting, payment processing, messaging and notification, and mapping providers that process information on our behalf under appropriate confidentiality and security obligations.
• For legal reasons– where required by law, regulation, legal process, or to protect the rights, safety, and property of Jassper, our users, or others.
• In a business transfer– in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We keep information for as long as your account is active and as needed to provide the Services, and thereafter only as required to meet legal, tax, accounting, and regulatory obligations or to resolve disputes.

Subject to applicable law, you may request to access, correct, or delete your personal information, and you may withdraw permissions (such as location, camera, or photos) through your device settings. Note that withdrawing certain permissions may limit app functionality.

Account and data deletion– to request deletion of your account and associated personal data, contact us at info@jasspershipping.com. We will action verified requests within a reasonable period, subject to legal retention requirements.

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Apps are for business use and are not intended for, or directed to, children under 18. We do not knowingly collect personal information from children.

The Apps may be used in multiple countries. Information may be processed and stored in India and in other locations where we or our service providers operate, with appropriate safeguards.

We may update this Policy from time to time. We will post the updated version here and revise the "Last updated" date. Material changes will be communicated through the Apps or by other reasonable means.

Questions or requests regarding this Policy or your personal information:

Jassper Shipping India Limited
Unit 202, 2nd Floor, Tejas, Vayupuri, Sainikpuri, Ramakrishna Puram, Tirumalagiri, Hyderabad, Telangana 500056, India
Email: info@jasspershipping.com · Phone: 040-46025668